Market Engagement Business Admin Apprentice

Market Engagement Business Administration Apprentice

At NHS Professionals, we are looking for a motivated and curious apprentice to join our Market Engagement team in Leeds. This is a great opportunity to start your career in business administration while gaining real workplace experience, a nationally recognised Level 3 Business Administration qualification, and practical skills in digital tools and AI-enabled ways of working.

In this role, you will support a team that helps NHS Professionals build strong relationships, understand workforce needs across the NHS, and identify opportunities to grow and develop our services. You will learn how to organise meetings, prepare documents, keep accurate records, support research, track actions and help the team work effectively with colleagues and stakeholders across the organisation.

We are looking for someone who is organised, reliable, keen to learn and comfortable working with people. You do not need to have lots of office experience — what matters most is your attitude, attention to detail and willingness to develop your confidence in a professional environment.

Location: Leeds (hybrid working available – to be discussed at interview stage)

Duration: Up to 24 months, including End-Point Assessment

Your formal learning will be delivered through La Fosse Academy, combining workplace experience with interactive learning, coaching and practical development. You will also learn how AI tools, including Microsoft Copilot, can support productivity and improve the way we work.

What you will gain

• A nationally recognised Level 3 Business Administration qualification
• Valuable on-the-job experience
• Practical AI and digital skills
• Coaching and support throughout your apprenticeship
• Interactive learning and workplace-based development
• A strong foundation for a future career in business and administration

Responsibilities include:

• Provide day-to-day administrative and coordination support to the Market Engagement team, ensuring tasks are completed accurately, professionally and within agreed timescales.
• Support diary coordination and meeting logistics for team meetings, regional pipeline reviews, stakeholder engagement sessions, market review meetings and internal working groups.
• Prepare, format and maintain professional documents, slide packs, meeting notes, trackers, briefing papers and action logs in line with NHSP standards.
• Support Market Engagement meetings by preparing agendas, gathering pre-reading, recording actions, tracking owners and following up agreed next steps.
• Help maintain accurate CRM and shared records relating to meetings, stakeholder engagement, opportunities, actions and pipeline activity.
• Assist with the preparation of stakeholder briefing papers, including gathering information from Trust websites, board papers, public sources, internal notes and agreed templates.
• Support market intelligence activity by helping to collate and organise information on Trusts, ICBs, competitors, procurement activity, workforce priorities, executive stakeholders and regional market developments.
• Help maintain stakeholder contact lists, engagement trackers, regional folders and shared team resources so information is easy to find, current and consistently stored.
• Support the team’s reporting rhythm by helping to update trackers, collate inputs and prepare information for pipeline, stakeholder engagement, market intelligence and governance reporting.
• Use Microsoft Copilot and approved AI tools, where appropriate and in line with NHSP policies, to support drafting, summarising, meeting preparation, action tracking, research collation, document formatting and administrative productivity.
• Actively develop administrative, organisational, communication, digital and professional skills through the apprenticeship programme and on-the-job learning.

Salary: 1st year: £15,650 per annum (national apprenticeship wage)
2nd year: £21,220 per annum for ages 18–21; £24,860 per annum for ages 21 and over

To be successful, you will need to meet the following criteria:

• 5 GCSEs at Grade C/4 or above, including English and Maths
• Be 18 or over at the time of joining
• Not currently in full-time education
• Have some experience in a customer-focused or office environment, with full training provided
• Be confident using Microsoft Office applications
• Have strong communication skills
• Bring a professional and positive attitude to learning